As an Always Best Care owner for the past 15 years, I can confidently say that great sales representatives are essential to a home care business and to stay ahead of the competition.

Even if sales skills come naturally, effective selling strategies require ongoing sharpening. Whether someone has a background in sales or is entirely new to the field, the Platinum Sales Training provides essential tools for success. 

Coming from the pharmaceutical sales industry, with extensive experience in marketing and sales before becoming an owner, I still walked away from this training having learned valuable strategies and insights. Suzanne’s approach, particularly her techniques and scripts, are both informative and practical. After my initial session, I was so impressed that I immediately enrolled my marketing team, care coordinators, and administrator. 

One of the most valuable and, admittedly, most challenging aspects of the training was the role-playing exercises. Many of my team members found this to be outside their comfort zones, but ultimately, it proved to be one of the most impactful learning experiences. Suzanne has a true gift for refining messaging, helping participants fine-tune their word choices and delivery to make their communication more powerful and compelling.

The training materials are comprehensive, well-organized, and provide a thorough understanding of the services we offer. More importantly, they equip participants with the skills to effectively communicate these services to the right referral sources. Owners and sales professionals alike will leave with a clear understanding of what it takes to succeed in a sales role and how to identify and develop the right team for the job.

I highly recommend this training for any team member involved in marketing and sales. It’s an invaluable investment in both individual growth and overall Business success.