About Us
Our expertise centers around elevating the profitability and scalability of post-acute healthcare organizations – including home health, hospice, private duty, and post-acute care services – by refining the performance of their sales, marketing and leadership teams At Platinum Consulting Solutions, we deliver tailored training programs and precision-driven sales strategies, thoughtfully crafted to meet the distinct demands of each market, organization, and representative.
We have a demonstrated history of accelerating admissions growth for large, multi-state healthcare organizations nationwide, achieving increases of up to 54% through disciplined execution, leadership alignment, and operational excellence. While sustainable growth is never one-size-fits-all, meaningful and measurable results are attainable with the right structure, leadership, and strategy-distinctly refined by Platinum Consulting Solutions.
Our Team
Suzanne
Rhoden-Mancini
Founder & CEO
Suzanne Rhoden-Mancini
Founder & CEO
Born and raised in Northeast Florida, Suzanne knew she wanted to be a Florida Gator. She attended the University of Florida and graduated with a Bachelor of Science Degree in Advertising from the College of Journalism and Communications with a minor in Theater. Her 20+ year healthcare career started by building a Neurology practice from 4 to 9 locations in Jacksonville, Florida before entering into the world of Home Health Care. She began as a sales representative, then was quickly promoted to a sales manager then a regional sales manager. Throughout her journey she started writing training material for she and her sales representatives due to the lack of industry specific material available. She realized this lack of training was not just an issue with one company but the majority.
Noticing a vital need for solid sales training and development in healthcare sales, Suzanne began her own business development company, Platinum Consulting Solutions, founded in 2014, and has never looked back. Platinum Consulting has successfully helped grow admissions by 35-53% on average. This growth helped an Augusta based home health company sell for $170 in 2015. Whether you’re growing to prosper or growing to sell, Suzanne and her team will help you get there. She has done this by developing a unique, behavioral based selling approach that is designed to turn the average to great and the great to phenomenal. Suzanne continually receives feedback from sales representatives who have been through Platinum Sales Training who state, “The best sales training I’ve been through,” and “I’ve never had this level of training in my career,” “If I would have had this training at the beginning of my career, there’s no telling where my company would be today.”
Outside of work, she enjoys spending time with her husband and three dogs at their lake home. Suzanne also spends time with her extended family and friends on the weekends. She and her husband enjoy traveling throughout the US and Caribbean Islands when time allows.
Shannon Tremel
SVP of Sales
Shannon Tremel
VP of Sales & Business Development
Born and raised in Tampa, Florida, Shannon has always been driven by a strong connection to her community and a clear passion for sales. A graduate of the University of South Florida with a degree in Mass Communications, she brings more than 20 years of proven sales experience across diverse healthcare environments.
Throughout her career, Shannon has consistently delivered results, which propelled her transition from a successful individual contributor into a respected sales leader. She is known for building, mentoring, and leading high-performing teams, combining strategic insight with hands-on coaching. Shannon is deeply committed to developing talent, driving performance, and inspiring sales professionals to achieve exceptional results—both in their careers and in their personal growth.
When not working, Shannon loves to travel and spend time with her family and friends. Her favorite place to be is the beach and while there, she never misses a sunset.
Jacquelyn Mack
Platinum Pro & Business Strategist
Jacquelyn Mack
Platinum Pro & Business Strategist
Born and raised in a small town outside of Columbus, Ohio, Jacquelyn “Jackie” Mack has called Central Florida home for more than 23 years. Her passion for sales began early, starting with her first role at just 14 years old in her family’s business—setting the foundation for a lifelong career built on connection, performance, and leadership.
Jackie is a graduate of Ohio University, where she earned her degree in Healthcare Administration and Business, with a minor in Communication. She brings over 20 years of proven sales experience, with a successful track record spanning healthcare and multiple other industries. Her background allows her to blend strategic thinking with real-world execution, particularly within complex healthcare environments.
Throughout her career, Jackie has been recognized for her ability to coach, mentor, and lead high-performing teams. She is known for combining clarity, structure, accountability and hands-on guidance to help professionals elevate performance while building confidence and sustainability. Jackie is deeply committed to developing talent, driving measurable results, and supporting long-term growth—without burnout.
Outside of work, Jackie enjoys traveling and spending quality time with family and friends. She feels most at home on the water, at the beach, or exploring the mountains—anywhere that allows space to reset, reflect, and recharge.